服務推薦
Annie Lindenberg
2 個月前
My experience with Flying Home was exceptional. They helped guide a very difficult task during a very difficult period with great professionalism and expertise. They helped us get my brother home from Thailand to the US for our celebration of life services along with his belongings, and it made what would feel like an impossible task smooth and easy to give us more time to grieve and process.
I could not be more grateful for what Flying Home did for us — they helped us with kindness, knowledge, and constant support so that we never felt alone during this process. I would recommend them in a heartbeat!
Response from the owner:Hi Annie,
Thank you for taking the time to share your experience with us. We are truly grateful for your kind words and honoured that you entrusted Flying Home to support your family during such a difficult time.
We’re glad to know that our team was able to guide you through the repatriation process with professionalism, compassion, and care, helping to bring your brother home while easing the burden on your family. Knowing that we could provide reassurance and support during such a challenging period means a great deal to us.
Thank you once again for your trust and heartfelt recommendation. On behalf of everyone at Flying Home, we extend our deepest condolences to you and your family, and wish you strength, comfort, and peace in the days ahead.
Af Wongso
2 個月前
Profesional of handling
Response from the owner:Hi Wongso,
Thank you for taking the time to leave us a review. We are glad to hear that you found our handling professional.
Providing compassionate and professional support to families during difficult times is at the heart of what we do, and your kind words mean a great deal to our team.
Thank you for your trust and support.
Ravi Velu
2 個月前
The sudden passing of a loved one is a very difficult period when grief and so many issue hits you. Thankfully when my beloved sister died suddenly while on holiday overseas we were given a list of Repatriation Specialist Companies that we could engage to bring her back to Singapore from the Singapore Consulate in Guangzhou, China.
Flying Home was the only Singapore company in that list and we naturally selected them to assist. We are so glad that we made a correct decision, because from the very first phone call to every step of the way, Mr Ang of Flying Home was there with us to make our pain and grief mush lesser with exceptional level of professionalism and guidance.
He and his team managed the entire repatriation process in a extremely timely manner and keep us posted of the progress regularly. If not for their help and experience, we would never have managed to send my sister off in her final journey in Singapore, in the manner that deserves.
Even after the repatriation was completed and my sister was back in Singapore, Mr Ang was there to help and guide us on the next steps that we had to take in completing the administrative issues.
As my sister passed in China, we were handed a complete package translated and notorised documents that meets Singapore authorities requirements.
Our family would like to extend our heartfelt gratitude and sincere appreciation to Mr Ang and his team from Flying Home for their kindness, understanding and care in Flying my sister Home, in record time.
In our opinion, not many can deliver the level of service that this team is capable of.
THANK YOU!
Response from the owner:Hi Ravi,
Thank you for taking the time to share such a heartfelt review.
We are deeply grateful for your trust in Flying Home during what must have been an incredibly difficult and emotional time for your family. Please accept our sincere condolences on the passing of your beloved sister.
It is heartening to know that our team was able to provide the guidance, support, and reassurance your family needed throughout the repatriation process. International repatriation can be a complex journey, especially under such unexpected circumstances, and we are pleased that the arrangements, communication, and documentation support helped ease some of the burden on your family.
We are especially grateful for your kind words about the care, professionalism, and commitment shown by our team. Ensuring that loved ones are brought home with dignity, while supporting families every step of the way, is at the heart of what we do.
Thank you once again for your trust, kind recommendation, and generous words of appreciation. It was our privilege to assist your family in bringing your sister home, and we are honoured to have been able to support you during this important journey.
Chong Lei Pang
3 個月前
Thank you Ang for his exceptional service and assistance especially during such difficult times for my family. He provides constant updates and will reassurance that everything is in good hands.
Response from the owner:Hi Lei Pang,
Thank you for taking the time to share your kind review.
We are grateful for your trust and are pleased to hear that our team was able to provide the support, reassurance, and regular updates that your family needed during such a difficult time. We understand that arranging for a loved one's return home can be an emotional and challenging experience, and we are glad that our guidance helped to give your family peace of mind throughout the process.
Thank you for allowing Flying Home to assist your family during this period. We extend our deepest condolences to you and your loved ones, and wish you strength and comfort in the days ahead. Please take care.
Kwok Fai Cheung
3 個月前
I am writing on behalf of my family to express our deepest gratitude for the exceptional support by Flying Home during one of the most difficult times in our lives. Managing the repatriation of our mom from Singapore back home to Hong Kong was a daunting task, but Vam and team from Flying Home handled everything with immense grace.
The dedication, professionalism, and genuine empathy provided us with incredible comfort. Knowing that every logistical detail was being looked after with such care allowed our family to focus on grieving and honoring our mom’s memory.
Thank you for bringing our mother home to us safely and with the utmost dignity. We are truly grateful for your guidance and support during this challenging period. We will always remember your kindness.
Response from the owner:Hi Fai Cheung,
Thank you for your kind words and for taking the time to share your experience.
Please accept our heartfelt condolences. We are grateful that your family entrusted Flying Home to assist with your loved one's repatriation to Hong Kong. We understand how difficult this period must have been, and we are glad that our team was able to provide support, guidance, and reassurance throughout the process.
At Flying Home, we strive to handle every journey with care, compassion, and dignity. Knowing that we were able to ease some of the burden on your family means a great deal to us.
Thank you for allowing Flying Home to assist your family during this difficult time.
Please take care.
Nancy Lindenberg
3 個月前
Flying Home was COMPLETELY OUTSTANDING!!! My son passed away in Thailand and I was fortunate enough to connect with Flying Home. I was in Wisconsin and the process to bringing my son home seemed overwhelmingly hard…until I got in touch with Flying Home. They stepped in and took charge of the entire process, all the while keeping me informed on every detail. Their professionalism, compassion and attention to every detail made a very difficult thing completely easy. Once I started working with Flying Home, I knew I was with the right people to help me bring my son back home. I will forever be thankful for their outstanding care and services in my most difficult time. Five stars is not enough. Forever thankful, Nancy
Response from the owner:Hi Nancy,
Thank you for taking the time to share your experience and for your kind words.
We are grateful that we were able to support you during such a difficult time. We understand how overwhelming international repatriation can be, especially when you are far from your loved one and navigating unfamiliar processes.
Our team is committed to handling every journey with care, compassion, and dignity, and we are glad that we were able to provide you with reassurance and support throughout the process. Your trust meant a great deal to us, and we are honoured to have helped bring your son home.
Thank you for allowing us to assist your family during this difficult period. Your words are deeply appreciated, and we are grateful that you entrusted Flying Home to help bring your son home.
Thank you for choosing Flying Home.
Roy Lim
4 個月前
Flying home helped to repatriate a family member from overseas. They were there whenever I needed assistance and could liase with all the authorities with confidence.
Response from the owner:Hi Roy,
Thank you for your kind words and for placing your trust in Flying Home during such a difficult time. We are glad to have been able to support you and your family throughout the repatriation process and assist in liaising with the relevant authorities to bring your loved one home safely.
Your appreciation means a great deal to our team. Please accept our sincere condolences once again, and thank you for allowing us to be of assistance during this important journey.
Andrew Cross
4 個月前
Flying Home was an extremely professional service, caring and compassionate under difficult circumstances
Response from the owner:Hi Andrew,
We appreciate your kind words and thank you for sharing your experience with us.
We are grateful that our team was able to provide professional, caring, and compassionate assistance during such a difficult time.
Thank you once again for your trust in Flying Home. Please take care.
BDR _
5 個月前
Flying Home team has been a great help during our difficult time. Vam, Kevin, Patrick, Kenny, Zhen An, Nicholas, Kelvin and Heng have been a great support to our requests especially with important paperworks to transport our beloved to another country for her final resting place. They eased the whole process during the hardest time of our lives.
Your service to our family is greatly appreciated.
Response from the owner:Hi BDR,
Thank you for your kind words and for taking the time to share your experience with us.
Please accept our sincere condolences. We are truly grateful that our team was able to support you and your family during such a difficult time. It means a lot to us to know that we could assist with the necessary arrangements and paperwork, and help ease the process of bringing your loved one home for her final resting place.
Your appreciation encourages us to continue serving families with care and dedication.
Thank you once again for your trust and support. Please take care.
Germaine Chen
5 個月前
Prompt and professional services rendered.
Response from the owner:Dear Germaine,
Thank you for your kind feedback. It was a meaningful responsibility for our team to support you during this time. We appreciate the confidence you placed in us, and we are glad we could provide the clarity and care you needed.
Please accept our heartfelt condolences once again.
Tim Medway
5 個月前
I was recently and unfortunately required to use the services of Flying Home Pte Ltd funeral home to assist in the repatriation of my deceased step father from Singapore to the UK.
They were recommended by the British High Commission in Singapore Singapore.
It became clear why this recommendation was made after having experienced their care and sensitive professionalism throughout the difficult process of navigating the death, cremation and subsequent repatriation of a loved one.
The team were respectful, compassionate and professional throughout the whole process, and went above and beyond what would be expected of them. They advised on the best courses of action, how to navigate the bureaucratic stages and were wonderfully supportive in assisting us with whatever issues we had.
I genuinely would not hesitate to recommend Flying Home Pte Ltd to any that may require their services, and wish to extend my thanks to Ang and his team.
Response from the owner:Hi Tim,
Thank you for taking the time to share such a thoughtful review. We are grateful for your trust in us during such a difficult time, and we’re glad to have been able to support you and your family through the repatriation process.
It means a great deal to know that our team’s care, guidance, and professionalism helped ease the challenges of navigating the arrangements. Your kind words and recommendation are deeply appreciated.
Please accept our heartfelt condolences, and thank you for choosing Flying Home and allowing us to be of service.
Frances Boyd
5 個月前
I was faced with the sudden death of my husband here in Singapore. As a foreigner, as well as the shock and the grief, I was overwhelmed with what I needed to do to plan a funeral.
Flying Home navigated us through our grief, from complying with the legal obligations owed in Singapore in the event of a death, through to helping me choose a meaningful, beautiful and strengthening service, to arranging the delivery and certification of my husband’s ashes so that I can repatriate them to the UK.
Ang and his team gently talked us through the process, explaining all of the options with patience and genuine kindness. My husband’s entire journey was handled with great respect and dignity. Ang took the time to understand who my husband was as a person and he suggested so many personal touches that could be included in the service. This allowed us to express our love for my husband and was so appreciated.
Ang and his team rescued me from a situation in which I was utterly lost and overwhelmed and brought me peace and contentment. I would have no hesitation in giving them the very highest recommendation possible.
A special commendation goes to Ang. In addition to Weijian who quietly and kindly guided us through the funeral service and also Kelvin, Danilo, Patrick, Kenny, Lim, Raymond.
Response from the owner:Hi Frances, our sincere gratitude for your appreciation of our services. Flying Home - through the Team - adhere to our core principle of assisting grieving families with care, compassion and dignity.
We understand how overwhelming it can be to navigate such a difficult situation while far from home. It is our privilege to be able to help you and your family during this challenging and emotional period.
Ang and the entire team are touched by your appreciation for the personal touches we incorporated into the service. We believe that honoring a person's unique life is a vital part of the healing process, and we are grateful we could help you express your love in a meaningful way. Your husband was treated with the utmost respect throughout his journey, and we are glad we could assist in the smooth repatriation of his ashes to the UK.
Please accept our sincerest condolences and our warmest wishes for your continued strength.
Irsan Tjahaja
6 個月前
Great service for my mum repatriation from Singapore to Jakarta. We don’t need to worry about a single thing. Everything has been handled perfectly by mr Kelvin, mr Ang and the rest of the team. Thank you so much 🙏
Response from the owner:Hi Irsan,
Thank you for your kind words and for taking the time to share your experience. We are grateful for your trust in us during such a difficult time. We’re glad to hear that the repatriation was handled smoothly and that our team was able to ease your worries throughout the process.
Please accept our heartfelt condolences, and thank you for choosing Flying Home and allowing us to be of service.
Irwan Tjahaja
6 個月前
Very easy for the client side
Response from the owner:Hi Irwan,
Thank you for your kind feedback. We’re glad to hear that the process was easy and smooth for you.
Please accept our heartfelt condolences, and thank you for choosing Flying Home and allowing us to be of service.
P. Handoko
6 個月前
Repatriation of loved ones is a service no one looks forward to use, but when needed, it is likely unexpected and will be stressful to the next of kins dealing with unfamiliar bureaucracy on top of having to look after own travel arrangements.
My experience with Flying Home (FH) surpasses my expectation taking a huge workload from us while we can focus on other after-life matters. Updates are timely and only given when necessary, their staff is ready to go beyond their duty to ensure repatriation is seamless.
For my case, it involved repatriating from a remote city Paro in Bhutan with no daily flights and having to transit onward to a third country, Indonesia.
What impressed me was when a document pouch was misplaced (no fault of FH), they spared no effort to search for it across the different parties involved and was located the next day, I was offered if someone needs to fly over to expedite the documents to us so as not to delay the remains' clearance at the third country.
The remains finally arrived as initially scheduled, FH's documentation preparation for the next party to take over was flawless!
One can count on Flying Home when the need arises. They take away your stresses, you can focus on higher priority tasks.
Response from the owner:Hi P. Handoko,
Thank you for taking the time to share your experience and for your kind words. We are grateful for placing your trust in us during such a difficult time. We’re glad to have been able to ease the process and support you through the repatriation, especially given the complexities involved.
It means a great deal to know that our team’s efforts—from coordination and documentation to resolving unexpected challenges—helped make the journey smoother for you and your family. Your kind feedback means a lot to our team and affirms the work that we do.
Please accept our heartfelt condolences, and thank you for allowing us to be of service.
Hanny Sutra Yunita
6 個月前
I’d love to give ten stars to Ang and his team!
We had this difficult case of transporting casket from Bhutan to Singapore then to Surabaya. Everything was handled so well and professional, still can’t believe this is even possible. Only three days for the whole process! They are really went through all the trouble and managed to bring the casket back safely and sound to Surabaya. Once again, thank you, Ang and team!
Response from the owner:Hi Hanny,
Thank you so much for your wonderful review.
Your kind words mean a lot to us, and we are delighted to hear that our team’s efforts made a difference during the process. We appreciate your trust and are always here to provide support whenever needed.
Jayzel Leal
6 個月前
The owner is very accommodating and makes sure everything is well. The service is great
Response from the owner:Hi Jayzel,
Thank you for your kind words and for taking the time to share your experience. We’re glad to hear that you found the service accommodating and well taken care of.
Please accept our condolences, and thank you for choosing Flying Home.
Yvonne Lee
7 個月前
Response from the owner:Hi Yvonne, our sincere condolences go out to you and your family on the passing of your loved one.
Once again, thank you so much for choosing Flying Home. Please take care.
Tjhai C.
7 個月前
Mr Ang was of great help during the entire repatriation process. His experience and level of professionalism gave us comfort during these trying times when we have to go thru the process from Japan to Singapore. At every point of the process, he always checked in with us to ensure we are doing fine and reminded us on things to note. He put himself in our position.
Most importantly, he was sensitive towards our needs and requests, that he aligned with our priorities and made sure we get home in the shortest possible time.
Thank you very much Mr Ang and the team from Flying Home for the support and comfort given.
Response from the owner:Hi Tjhai,
Thank you for your kind words and for taking the time to share your experience. We are truly thankful that you entrusted Flying Home and Mr. Ang with your loved one’s repatriation from Japan to Singapore during such a difficult time.
We’re glad that our support, guidance, and attention to your needs helped provide some comfort throughout the process. Ensuring a smooth and respectful journey while keeping your priorities in mind is always our top priority.
Thank you for choosing Flying Home. Please take care.
Tjhai C.
7 個月前
Mr Ang was of great help during the entire repatriation process. His experience and level of professionalism gave us comfort during these trying times when we have to go thru the process from Japan to Singapore. At every point of the process, he always checked in with us to ensure we are doing fine and reminded us on things to note. He put himself in our position.
Most importantly, he was sensitive towards our needs and requests, that he aligned with our priorities and made sure we get home in the shortest possible time.
Thank you very much Mr Ang and the team from Flying Home for the support and comfort given.
Toni H
7 個月前
I would like to express my deepest gratitude for the incredible support our family received during an extremely difficult time. Having to manage the repatriation of my brother felt overwhelming, but Mr. Ang and the Flying Home team made it possible with grace and efficiency.
From our very first email, I knew we made the right choice. Their professionalism and experience clearly showed as they explained and assisted us with embassy paperwork, airline coordination and even worked with the 13 hour time difference. They explained the process and made sure that my brother was treated with kindness and respect before and after cremation.
The transition from Singapore to New Jersey was handled seamlessly, guaranteeing my brother was returned home with dignity.
I cannot thank you enough for your compassion and expertise. I highly recommend your services to any family facing the task of international repatriation.
Response from the owner:Hi Toni,
Thank you for taking the time to share such a heartfelt and meaningful review. We are thankful that you entrusted Flying Home and Mr. Ang with your brother’s repatriation during such a difficult period for your family.
Your kind words about our team’s professionalism, compassion, and care mean a great deal to us. It was our priority to ensure that every step—from documentation and coordination across time zones to the final journey home—was handled with dignity, respect, and sensitivity.
Please accept our deepest condolences and we are glad to have been able to support you and your family.
Toni H
7 個月前
I would like to express my deepest gratitude for the incredible support our family received during an extremely difficult time. Having to manage the repatriation of my brother felt overwhelming, but Mr. Ang and the Flying Home team made it possible with grace and efficiency.
From our very first email, I knew we made the right choice. Their professionalism and experience clearly showed as they explained and assisted us with embassy paperwork, airline coordination and even worked with the 13 hour time difference. They explained the process and made sure that my brother was treated with kindness and respect before and after cremation.
The transition from Singapore to New Jersey was handled seamlessly, guaranteeing my brother was returned home with dignity.
I cannot thank you enough for your compassion and expertise. I highly recommend your services to any family facing the task of international repatriation.
Gavin Morris
8 個月前
A flawless service, excellent communication. I would highly recommend ‘flying home’ . They took care of my son’s repatriation to london
Response from the owner:Hi Gavin Morris, our sincere condolences go out to you and the family on the passing of your son.
Thank you for your kind words. We are pleased to know that you are satisfied with the services our team provided.
Once again, thank you for choosing Flying Home. Please take care.
Melissa Ong
8 個月前
I could not have asked for a better experience - Flying Home was 100% compassionate, patient, professional and helpful in assisting us with this tedious process during a time of grief. Our family is grateful for the assistance rendered, kindness extended by the team and utmost professionalism. While one would not wish such circumstances on another, should the need arise - we absolutely recommend Flying Home to be your trusted provider in such intimate and sensitive matters. Thank you Mr Ang and Flying Home team.
Response from the owner:Hi Melissa, our sincere condolences go out to you and the family on the passing of your loved one.
Thank you for your kind words. We are pleased to know that you are satisfied with the services our team provided.
Once again, thank you for choosing Flying Home. Please take care.
Melissa Ong
8 個月前
I could not have asked for a better experience - Flying Home was 100% compassionate, patient, professional and helpful in assisting us with this tedious process during a time of grief. Our family is grateful for the assistance rendered, kindness extended by the team and utmost professionalism. While one would not wish such circumstances on another, should the need arise - we absolutely recommend Flying Home to be your trusted provider in such intimate and sensitive matters. Thank you Mr Ang and Flying Home team.
