Testimonial

4.9

Based on 46 reviews

16:44 14 Apr 23

The services at Flying Home was great in repatriating the body of one of my colleague who passed away unexpectedly to Myanmar. Despite the civil unrest happening in Myanmar which made things a little more complicated than usual, Flying Home managed to process all the documentations for us with the Myanmar counterparts, which allowed my colleague's family to receive his body in Myanmar within 3 days of his passing.Special mention to Ziqian, who was always so prompt in responding to our questions, and was still coordinating things for us even after office hours. He was very knowledgeable in the area of international repatriation, and was very helpful in assisting us with matters relating to terminating my late colleague's work permit, sending his personal belongings back to Myanmar etc..Ziqian was also very transparent about the pricing from the very first phone call that we had, and was very patient in explaining to us about what items were being included in the prices that he quoted, and the charges of the other additional items we requested. He gave very good advice about how to keep the prices of the repatriation more affordable.Ziqian was also very accomodating to all our requests, and would try his best to find an alternative solution. Many thanks for the complimentary use of the holding area at Flying Home's premise for the colleagues in Singapore to say their last goodbye before he got repatriated, and allowing us to use the area at our preferred timing at 8pm, despite knowing that that would mean a shorter time for the Flying Home team to prepare to send him to the airport for clearance etc.The airline did not allow lithium battery powered electronic gadgets to be sent back with the body as a cargo, which meant that we could not send back my colleague's iPad and phone back to Myanmar. However, Flying Home found an alternative solution for his electronic gadgets to be shipped back, and at a cheaper rate too.As much as I hope that international repatriation is not required by anyone reading this as it is painful losing someone dear, but if you require international repatriation service, I would definitely recommend Flying Home.To Ziqian and Flying Home team, thank you all once again for your help. These past few days must have been intensely busy for all of you to coordinate this international repatriation for us, and we are truly appreciative for all the work onsite and behind the scenes, in allowing my colleague's family to return home to his family today. It means a lot to them. A million thanks 🙂

LTatyanaRM

14:31 14 Apr 23

I am grateful for the accompaniment that the company provided to be able to help my friend with the repatriation from Singapore to Colombia of his wife who unfortunately lost her life in Singapore several weeks ago. Today her family can say goodbye to her and her soul will go in peace. Thank you so much. The entire process was carried out with efficiency and quality.

Ivan Loh

15:25 27 Mar 23

Helped a foreigner family with the funeral arrangements and repatriation of ashes to a third country. Flying Home gave very good advice and was familiar with the procedures, ensuring family have peace of mind while in grief. The funeral hall was cosy, with the required AV equipment in place. Staff was responsive, and acceded to requests expeditiously. Everyone present was grateful for the funeral arrangements.

Hoang Gia Le Ho

11:39 27 Mar 23

Ang and his team are very diligent, supportive and professional. Our family really appreciate his service. Within less than 01 hour after my sister passed away in the early morning, Ang was already with us at the hospital. He listened to our needs and provided us with the best taylored service. We highly recommend his service.

Eric Fan

12:21 19 Mar 23

We highly appreciate the works done by these people, they are extremely considerate, efficient, professional, and did the best to fulfill all of our needs. When contacting them during off work hours, they were still able to respond quickly like bringing flowers at 9pm. We are thankful for all the hard work put into this and we hope they could help more people with such experiences.

Yong Kai Chung

15:31 01 Oct 21

I visited this place because of My Community Festival. Although we don’t wanna die, we eventually would. Do consider them.

Hui Zhen Tham

15:29 25 Sep 21

Introduced to this place from My Commumity Festival's Toa Payoh After Hours Tour. A delightful take on furneral homes. Obtained lots of insights and knowledge from the sharing by Ang Chin Moh.

Arthur Pan

17:34 24 Sep 21

I visited Flying Home as part of a tour by My Community. The funeral director, Mr Ang, answered our questions humbly and patiently. The place is serene and comfortable, and I would recommend that you come for a visit to understand their work and to find out more about pre-planning of funerals.

Irene Ng

17:53 17 Sep 21

Thank you My Community Festival and Flying Home for bringing insight to the funeral services in Singapore. The staff were friendly and answered the questions that we had. Premise was also modern. Thank you for serving the community with your heart!

Amelia Foong

15:54 17 Sep 21

Had a beautiful and insightful session with My Community Festival and learnt more about funeral services in Singapore. The staff were warm, friendly, and all questions were welcome to a group of us. The premises were modern and we'll lit. Thank you for the introduction and for sharing all your services with the community!

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